Resume

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Vishal Raikwar - Resume

Vishal Raikwar

Jabalpur, Madhya Pradesh | Ph: 7909771002 | ankitraikwar779@gmail.com

LinkedIn: Vishal's LinkedIn

Objective

Self-motivated and hardworking graduate seeking an opportunity to work in a challenging environment to prove my coding skills and utilize my knowledge for the growth of the organization.

Education

Jabalpur Engineering College (JEC)

Master of Computer Application (MCA) | Aug 2020 - Sep 2022

Relevant Coursework: Data Analysis, Software Engineering, Operating Systems

Nachiketa College of Computer Science, Commerce and Advanced Technology

Bachelor of Computer Application (BCA) | Jul 2017 - Jul 2020

Work Experience

ICICI BANK LTD., Indore, MP

Phone Banking Officer | Aug 2022 - Current

  • Solved customer issues and addressed queries effectively through phone interactions.
  • Provided exceptional customer service and ensured customer satisfaction.
  • Promoted and sold various banking products and services to customers.
  • Established and maintained strong relationships with customers, fostering loyalty and trust.
  • Collaborated with cross-functional teams to resolve customer concerns promptly.
  • Maintained accurate and up-to-date customer records and documentation.

University Projects

Online Medical Store | Feb 2020

  • Developed a comprehensive online medical store using PHP, MySQL, HTML, and CSS.
  • Implemented user-friendly interfaces for seamless navigation.
  • Integrated a robust backend system for managing medical product databases.
  • Utilized PHP to create dynamic functionalities, ensuring a responsive user experience.
  • Designed and styled web pages with HTML and CSS to enhance visual appeal.
  • Collaborated with team members to ensure project milestones were achieved within deadlines.

Advanced C++ Programming | Jan 2022

  • Engaged in challenging C++ programming projects and coursework as part of the MCA curriculum, demonstrating proficiency in object-oriented programming (OOP) concepts.
  • Implemented robust C++ solutions for complex problem-solving, showcasing strong analytical skills.
  • Applied OOP principles to design and develop scalable and maintainable software solutions.
  • Collaborated with peers on group projects, emphasizing effective communication and teamwork.

Activities

Royal Institute of Science and Technology, Jabalpur

Computer Hardware and Network Engineer

Network Infrastructure Optimization Project (2015-2016)

  • Collaborated with a team to assess and optimize the existing network infrastructure within the institute.
  • Conducted a thorough analysis of network performance, identified bottlenecks, and proposed solutions for improvement.
  • Implemented network enhancements, resulting in a 20% increase in overall network speed and reliability.
  • Presented findings and project outcomes to faculty members, showcasing effective communication skills.

Additional

Technical Skills: Java, SQL, PHP, JavaScript, HTML/CSS; Proficient in C/C++

Tools: Microsoft Excel, Microsoft Word, Banking Operations CRM

Languages: Fluent in Hindi, English

Thank you for considering my application!

Vishal Raikwar

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